After purchasing the official home charging product, an engineer will proactively contact you to schedule an on-site survey and installation.

You don't need to worry if there is no delivery center in your local area. Within mainland China, as long as you purchase Xiaomi's official home charging products, our engineers will contact you to schedule a time for an on-site survey. As long as the installation conditions are met, we will properly complete the charging pile installation service for you.

There is no Xiaomi delivery center in my local area. How can I contact someone to install a charging pile after picking up the car?

✓ Long-term Episode 15 2024-04-12

Does the scheduled charging feature in the Xiaomi Auto APP only support Xiaomi's home charging piles, or does it also support other brands?

Vehicle-side scheduled charging supports mainstream brand home charging piles, while APP-side pile scheduling only supports Xiaomi home charging piles.

Charging

✓ Long-term Episode 14 2024-04-11

I currently don't have a garage, and I plan to install a charging pile later. How long can I wait at most?

You can schedule the installation date at any time after purchasing the charging pile, with no time limit.

Charging

! Time-sensitive Episode 17 2024-04-14

If I modify my configuration, does it mean I need to re-queue and will the delivery time be significantly delayed?

After modifying the configuration, you need to re-queue. The extent of the delivery delay depends on your current order's lock-in time. Configuration changes cannot be reverted.

Ordering & BenefitsDelivery & Production