Xiaomi EV Q&A
Back
Long-term Episode 21 · Question 6

Why does the mobile phone Bluetooth key sometimes fail to unlock automatically? How should the APP be set correctly?

Official answer

Due to memory limitations and performance strategies of various mobile phone brands, the Xiaomi Auto APP process may be terminated by the system, causing the mobile phone Bluetooth key automatic unlocking to fail. To reduce such failures, after you correctly activate and enable the mobile phone Bluetooth key, you can refer to the following steps to configure your phone:

Apple iPhones:

Keep the phone's Bluetooth function always enabled;

In "Settings" - "Xiaomi Auto APP", authorize Xiaomi Auto APP to always allow access to location information, and keep precise location enabled;

Keep the background refresh function of Xiaomi Auto APP turned on.

Xiaomi and other Android phones:

Keep the phone's Bluetooth function always enabled;

Authorize Xiaomi Auto APP to always allow location permission;

Authorize Xiaomi Auto APP for auto-start permission;

Set the power-saving strategy to unrestricted, and lock Xiaomi Auto APP in the background.

Expanded image