Xiaomi EV Q&A
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! Time-sensitive Episode 164 · Question 1

I have already taken delivery of my car, but why can't I purchase the newly released version of the Xiaomi Auto Worry-Free Service Package?

Official answer

Since its launch and sale in March 2024 alongside the Xiaomi SU7, the Xiaomi Auto Worry-Free Service Package Version 1.0 has been loved and recognized by many users for its high value and excellent experience.

This year, with the launch of the Xiaomi YU7, we simultaneously iterated and released the Xiaomi Auto Worry-Free Service Package Version 2.0. The main change in the product is that, based on user feedback and suggestions, we included the benefit of "worry-free windshield glass (excluding roof/sunroof)".

The sales and purchase rules for the Xiaomi Auto Worry-Free Service Package Version 2.0 will continue to follow the rules of Version 1.0, namely:

The Xiaomi Auto Worry-Free Service Package is an exclusive upgrade option for the driving rights of Xiaomi Auto official insurance service users, available only to official insurance users;

At the same time, some vehicle maintenance-related benefits contained within it were co-developed by Xiaomi Auto and affiliated insurance companies; the contract validity period of the Worry-Free Service Package is also aligned 1:1 with the validity period of the vehicle commercial insurance policy purchased by the user. Therefore, the purchase window for the Worry-Free Service Package is: from the date of applying for vehicle commercial insurance until 7 days after the commercial insurance policy takes effect, during which users can place an order.

Therefore, when the Worry-Free Service Package Version 2.0 was released and went on sale, official insurance service users who had already taken delivery of their Xiaomi SU7 and Xiaomi SU7 Ultra vehicles and were still within the purchase window could purchase this product to upgrade their exclusive driving rights.

In addition, after the first-year vehicle insurance expires, users who renew their vehicle commercial insurance through the Xiaomi Auto official insurance service channel can also renew the new version of the Xiaomi Auto Worry-Free Service Package.

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