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! Time-sensitive Episode 243 · Question 6

If I lock in my YU7 order and the delivery cycle is relatively long, is there a compensation policy?

Official answer

If you lock in an order for any model in the YU7 series (including customized versions) between 21:00 on May 21, 2026, and 24:00 on June 30, 2026, and the wait exceeds 90 days due to Xiaomi EV's reasons, you will receive 500 points per day starting from the 91st day after locking the order until the day the vehicle arrives at the store. The maximum compensation is 50,000 points, which will be credited to the purchaser's Xiaomi EV App account after vehicle delivery. "Due to Xiaomi EV's reasons" refers to situations where the vehicle with the locked configuration cannot be delivered within 90 days due to reasons within Xiaomi EV's scope of responsibility, such as production or transportation.

In addition, users who lock in an order for any model in the new-generation Xiaomi SU7 series before 24:00 on May 31, 2026, can also enjoy the same points compensation policy. We welcome you to make a purchase.

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