Xiaomi EV Q&A
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Episode 113

2025-03-03

7 Q&As in their original order.

#01 ! Time-sensitive

Why has the estimated delivery time for my Xiaomi SU7 Ultra become longer compared to what I saw a few days ago?

On the night the Xiaomi SU7 Ultra was launched, the Xiaomi EV App uniformly displayed the estimated delivery time for the first batch of users nationwide. Vehicles are scheduled for production in the chronological order of locked orders. Due to the current overwhelming demand, some orders have indeed been scheduled for production after April. Therefore, after thoroughly assessing the factory's production capacity, we promptly updated the estimated delivery cycle for users who converted their sma…
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#02 ! Time-sensitive

Can I keep my Xiaomi SU7 Ultra small deposit order indefinitely?

Please note that the validity period for all Xiaomi SU7 Ultra small deposit orders ends at 24:00 on March 31, 2025. If you fail to convert the small deposit to a large deposit within the time limit, your small deposit order will automatically expire and be refunded. If you plan to purchase a vehicle, please convert to a large deposit and confirm your configuration lock as soon as possible, so that the factory can schedule production early and you can pick up your vehicle sooner.
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#03 ! Time-sensitive

I was in a hurry to place the order and lock it, didn't check carefully, and missed/selected the wrong configuration. Can I change the configuration?

Thank you for choosing the SU7 Ultra immediately. We plan to open a limited-time configuration change activity for locked-order users next week, which supports changing configurations for non-in-stock vehicles. You can use this time to reconsider and select the configuration you truly want. Details and rules for the configuration change activity will be officially announced in channels such as the Xiaomi Auto APP and official Weibo shortly. Please continue to follow for updates.
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#04 ! Time-sensitive

Today marks the start of deliveries for the Xiaomi SU7 Ultra. I also placed an order for an in-stock vehicle. When can I pick it up?

Dear Xiaomi SU7 Ultra user, to start deliveries for owners as soon as possible, we adopted a pre-production method. Strict standards have been established in all delivery process links, including production, quality inspection, and logistics. Additionally, given the large volume of Xiaomi SU7 Ultra orders, it takes some time. Please rest assured that vehicles confirmed by users for shipment are being gradually sent to 29 cities nationwide. We will complete deliveries sequentially within 1-4 week…
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#05 ! Time-sensitive

Why does the delivery time become longer after selecting the carbon fiber dual-duct front hood and the 21-inch U-shaped forged wheels?

Xiaomi prides itself on "listening to advice." The carbon fiber dual-duct front hood was urgently developed and put into mass production based on the strong demand from everyone after the SU7 Ultra made its debut last year. Therefore, its delivery cycle will be slightly later. We appreciate your understanding. The mass production of both the carbon fiber dual-duct front hood and the 21-inch U-shaped forged wheels is expected to begin in mid-April. For specific delivery times, please follow the "…
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#07 ! Time-sensitive

Are there any financial policies for purchasing Xiaomi SU7 Ultra?

Xiaomi Auto Financial Services provides the following two financing options for SU7 Ultra users: - Limited-time annualized interest rate of 2.5% product: Down payment starting from 0 yuan, equal monthly repayments, with loan terms of 1 to 5 years available; - Low monthly payment product: 50% down payment, paying only interest monthly, with the remaining 50% balance settled after one year. Xiaomi Auto Financial Services does not charge any service fees. Please consult your Ultra Master for more i…
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