Xiaomi EV Q&A
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Episode 112

2025-03-01

7 Q&As in their original order.

#01 ! Time-sensitive

I secured a Xiaomi SU7 Ultra stock vehicle. When will it be delivered?

First of all, thank you very much for your love and support for the SU7 Ultra. Within one day of launch, the number of firm orders exceeded 15,000. As we mentioned earlier, we have made full preparations for the launch of the SU7 Ultra. Xiaomi SU7 Ultra goes on sale and is delivered immediately. Starting tomorrow (March 2) at 10:00, SU7 Ultra deliveries will begin gradually across the country. We will welcome the first batch of owners at the Xiaomi Auto factory. We are arranging deliveries in an…
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#02 ! Time-sensitive

Why did I place a preliminary order last October, but users who placed new orders in February can get their cars first just by locking their orders?

We especially thank you for your support of the Xiaomi SU7 Ultra. If you complete the conversion from a preliminary order to a firm order before 24:00 on March 2, your order will be placed in the priority production queue. To improve the capacity utilization efficiency of the Xiaomi Auto factory, we need to quickly confirm subsequent production orders for the SU7 Ultra. Therefore, for "non-in-stock" orders, we will strictly schedule production based on the order locking sequence. We hope for you…
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#04 ! Time-sensitive

I am an existing Xiaomi SU7 owner. I have now changed my phone number, placed a firm order for a Xiaomi SU7 Ultra, and locked the order. The registered owner remains the same. Do I still get the repurchase benefit of 50,000 points?

As long as the registered owner of the Xiaomi SU7 Ultra is the same as the first registered owner of the Xiaomi SU7, you can enjoy the repurchase benefit. The 50,000 points will be issued to the purchaser's account after the vehicle is delivered.
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#06 ! Time-sensitive

What is Ultra Club? What benefits can I enjoy after joining?

This is a membership club exclusively for Xiaomi SU7 Ultra owners. Upon joining, you will receive an exclusive member identity badge and 6,000 yuan worth of "Xiaomi Auto" APP Mall points. After joining Ultra Club, in addition to enjoying one-stop track services such as free vehicle preparation, free tire storage, free track rescue, and 12% off on track consumables, you can also participate in "exclusive official events," such as trips to the Nürburgring circuit in Germany.
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#07 ! Time-sensitive

Can I still join Ultra Club now?

Thank you very much for your support. Currently, the first batch of limited Ultra Club seats (2,000 spots) is full. We will open recruitment for the second batch of Ultra Club members later. Please continue to follow the Xiaomi Auto APP for subsequent opening times.
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