Episode 17

Regarding the impact of configuration changes on order priority, we have weighed this many times and ultimately decided that orders with modified configurations must re-queue, which is fairer to all users. The extent of the delivery delay depends on the lock-in time of your current order. Even if you locked in early and had a high priority, successfully modifying the configuration will significantly increase the delivery cycle. Please note that once the configuration change is successful, it can…

The factory's production and material preparation are planned in advance based on users' order lock-in status. If there is continuous large-scale configuration modification, it will lead to production chaos and untimely material supply, thereby affecting the efficiency of vehicle production and delivery. To minimize the impact on all users' delivery cycles, we chose the solution that minimizes disruption, and we hope for your understanding.

Due to different default permission settings across various brands of home charging piles, some may only allow specific brand models or use whitelist authorization mechanisms, which could prevent normal charging for the Xiaomi SU7. Before using other brands' home charging piles, Xiaomi SU7 users should ensure that charging permissions are enabled at the pile. For specific permission setting methods, please refer to the user manual of the corresponding brand's pile or contact their customer servi…

Currently, Xiaomi Smart Parking does not support long-distance summoning functions for the vehicle at specific locations within a parking lot.

Modified structures and parts do not enjoy official warranty benefits. Damage to the vehicle's structure and functionality caused by modifications is also beyond the scope of warranty coverage. Detailed warranty policies for the Xiaomi SU7 can be found on the official website.

Yes. After enabling your phone's hotspot, go to "Settings - Connection - WLAN" on the central control screen, find the corresponding phone hotspot network, and connect to it. Of course, the phone can also connect to the car's hotspot network. If you purchased the physical buttons for the central control screen, you can use an Android phone with NFC support to tap the volume knob in the center of the physical buttons to connect to the car's hotspot. If you did not purchase the physical buttons, e…

All versions of the Xiaomi SU7 are standard-equipped with 11 driving assistance cameras. When the forward-facing binocular camera detects an obstruction, it will automatically activate the heating wires in its window area to heat, defog, de-rain, or de-snow. This process requires no manual operation. However, if there is mud or other dirt on the window, it still needs to be cleaned manually. Additionally, the Xiaomi SU7 Pro and Xiaomi SU7 Max are equipped with LiDAR. When an obstruction is detec…

The Xiaomi SU7 has four electric air vents throughout the cabin, allowing free selection of blowing modes and directions. Currently, functions such as automatic sweeping and person-avoidance blowing are not supported. These features will be pushed via OTA updates in the future. Additionally, the Xiaomi SU7's air conditioning system is equipped with CN95-grade filters, real-time PM2.5 monitoring systems, AQS air quality detection systems, and antibacterial evaporators, ensuring healthier and fres…