Xiaomi EV Q&A
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Episode 19

2024-04-16

8 Q&As in their original order.

#01 ! Time-sensitive

When will the delivery of non-Founders Edition Xiaomi SU7 start? What is the production sequence?

The Xiaomi EV factory is currently in the production ramp-up stage, and we will start delivering non-Founders Edition Xiaomi SU7s as soon as possible. In the early stage of production, the pace of capacity and material preparation is still improving. We have mobilized all supply partners and are making every effort to increase production capacity and accelerate delivery efficiency! The production of the factory is affected by various factors such as material preparation and production batches. O…
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#02 Long-term

What should be noted when applying a protective film to the Xiaomi SU7 body?

Many users choose to apply "paint protection film" to protect their new cars as soon as they receive them. However, we would like to gently remind you that some cleaning agents are used during the application process. Especially when handling external lights, do not use cleaning agents containing acidic, alkaline, surfactant, or other components to avoid corrosion of the light surface, which could cause damage to the appearance of the headlights, such as cracks. At the same time, avoid abnormal …
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#03 Long-term

Regarding cameras and radars, is regular calibration check required?

The Xiaomi SU7 Standard version is equipped with three types of sensors: cameras, millimeter-wave radars, and ultrasonic radars. The Xiaomi SU7 Pro and Max versions additionally feature LiDAR. All sensors are calibrated and aligned before leaving the factory, so users can use them directly after picking up the vehicle. If vehicle sensors or their installation positions suffer collision damage, or if other sensor fault warnings appear, you need to visit a service center for inspection and calibra…
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#05 Long-term

How many navigation transfer methods does the Xiaomi SU7 actually support?

Based on the powerful phone-car interconnection capabilities of the Xiaomi HyperOS Intelligent Cockpit, the Xiaomi SU7 can provide you with an extremely rich navigation transfer experience. If you are using a mobile phone running the Xiaomi HyperOS system, you can experience: Real-time Navigation Synchronization: When you select a destination, plan a route, and start navigation on the Amap (Gaode Map) APP on your mobile phone, the in-vehicle map will synchronize in real-time. Seamless transfer o…
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#07 Long-term

How to adjust and set the trunk opening angle?

After the trunk opens, manually lower or raise it to the desired opening height. Long-press the trunk close button for 3 seconds. One beep indicates successful memory of the trunk opening height, while three beeps indicate failure to save the height. Special Note: The minimum set height for the trunk is 40%; when manually lowering or raising the trunk height, please operate slowly and smoothly to avoid damaging components.
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#08 ! Time-sensitive

After locking the order, can I communicate with sales to pick up the car at a time different from the estimated delivery time in the APP?

Once the order is locked, it will enter the production sequence, which cannot be changed. The delivery specialist will contact the user in advance before delivery to handle relevant pre-delivery procedures, facilitating the pickup. We suggest that after receiving the pickup notification, users go to the delivery center at the agreed time to avoid affecting vehicle usage and to help the overall delivery progress, benefiting all owners waiting for pickup.
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