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! Time-sensitive Episode 19 · Question 8

After locking the order, can I communicate with sales to pick up the car at a time different from the estimated delivery time in the APP?

Official answer

Once the order is locked, it will enter the production sequence, which cannot be changed. The delivery specialist will contact the user in advance before delivery to handle relevant pre-delivery procedures, facilitating the pickup. We suggest that after receiving the pickup notification, users go to the delivery center at the agreed time to avoid affecting vehicle usage and to help the overall delivery progress, benefiting all owners waiting for pickup.

           
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