6 Q&As in their original order.
#01 ✓ Long-term
It did go off the track, but the actual situation is different from the rumors.
On the afternoon of July 21, a Xiaomi SU7 internal training vehicle went off the track into the runoff area during a routine upgrade validation. The original intention of this test was precisely to explore the extreme performance of track-related components, so prolonged aggressive driving was conducted to record global data throughout the full cycle. The entire process was tested in a closed, private environment, wi…
Read full answer → #02 ✓ Long-term
After the entire vehicle is locked, it will enter sleep mode after a period of time. The LiDAR will only stop running after the vehicle officially enters sleep mode. Before this, the vehicle controllers are still working, so the LiDAR is also working. This phenomenon is a normal situation, so please do not worry.
Read full answer → #03 ✓ Long-term
The Xiaomi SU7 does indeed have a circular hole on the rear door sill, which corresponds to a hat-shaped cylindrical rod on the door edge. This is a safety design to cope with side collisions, preventing the door from intruding too much into the passenger compartment during a side impact, thereby reducing the risk of injury to passengers. Many current models adopt similar designs, although the shapes may vary.
Read full answer → #04 ! Time-sensitive
Thank you all for your patience and feedback. We completely understand everyone's eagerness to pick up their cars as soon as possible.
Regarding the delivery progress, Xiaomi EV currently arranges production according to the order locking time sequence of customers with the same configuration. However, affected by factors such as the difference in order distribution of vehicles with different configurations across various cities and the varying logistics efficiency from the factory to each city,…
Read full answer → #05 ! Time-sensitive
We supply vehicles according to the order in which users nationwide lock their orders. Xiaomi will strictly follow this principle for vehicle production and delivery arrangements, and officially there will be no queue jumping or differential treatment based on city or region.
Regarding the delivery progress of vehicles with the same configuration that everyone is concerned about, we would like to explain the concept of the same configuration here: the same configuration refers to orders where th…
Read full answer → #06 ! Time-sensitive
Yes, vehicle pickup is handled at a delivery center.
When you lock your order, there is a confirmation step to select the delivery location. If you did not confirm it at that time, our delivery consultant can assist you in modifying it once before the vehicle rolls off the production line, but it cannot be changed again after that. We have a list of delivery centers nationwide on our official website. You are welcome to log in to the official website to check, or you can consult your delivery co…
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