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! Time-sensitive Episode 37 · Question 5

If I am not available at the time of delivery, can a family member or friend pick up the car on my behalf?

Official answer

Yes, it is possible to have someone else pick up the vehicle. Before delivery, the Delivery Consultant will confirm with the buyer in the delivery group chat who will pick up the car and make the payment. If another person is picking up the car, the Delivery Consultant will send a "Vehicle Pickup and Payment Confirmation Letter" in the group chat. The buyer needs to download, print, check the required items (vehicle pickup, payment by proxy), and sign both copies. On the day of pickup, in addition to the standard pickup documents, you must bring this letter and log in to the Xiaomi Auto account of the original order placer.

Xiaomi SU7 Q&A for Netizens

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Xiaomi SU7 Q&A for Netizens (Episode 34)

Xiaomi SU7 Q&A for Netizens (Episode 35)

Xiaomi SU7 Q&A for Netizens (Episode 36)

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! Time-sensitive Episode 37 2024-05-04

Can the final payment be made in installments or multiple transactions?

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Rumors suggest that the Xiaomi Auto factory was temporarily shut down during the May Day holiday. Is this true?

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