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! Time-sensitive Episode 111 · Question 4

I am a locked-order user of the Xiaomi SU7, and I previously placed a small deposit for the Xiaomi SU7 Ultra. I now noticed that the SU7 order can be directly upgraded to the SU7 Ultra configuration. How should I handle these two orders to enjoy the priority production rights for the SU7 Ultra?

Official answer

Users who placed a small deposit for the SU7 Ultra have priority delivery rights if they convert their small deposit to a large deposit within 3 days after sales open. If you directly participate in the limited-time activity to upgrade the SU7 order to the SU7 Ultra configuration, you will not enjoy the priority delivery rights reserved for small deposit users. Therefore, we recommend that you go to the SU7 Ultra intent money page as soon as possible to complete the conversion from small deposit to large deposit to secure your priority delivery right.

After the Ultra order (converted from small deposit to large deposit) is locked, contact the delivery specialist to apply for a refund of the SU7 locked-order deposit. You can refund the SU7 order if it meets all the following conditions:

The SU7 order was locked before the SU7 Ultra large deposit opened and has not yet entered the invoicing process.

You submit an application to cancel the SU7 order to the delivery specialist within one week after the SU7 Ultra order is locked. At the time of application, the SU7 order must remain in the locked state and not yet invoiced.

The person registering the license plate for the SU7 order applying for cancellation must have MI ID and license plate registration information that exactly match those of the corresponding locked SU7 Ultra order.

For each locked SU7 Ultra order, only one qualifying SU7 order can be cancelled.

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