15 Q&As in their original order.
#01 ! Time-sensitive
First of all, we sincerely thank everyone for their support.
Achieving over 6,900 large orders within 10 minutes and exceeding 10,000 large orders within 2 hours marks the attainment of a key goal, which greatly excites us.
Xiaomi SU7 Ultra is a new luxury car crafted for this era. Our goal is to create a Dream Car with "performance comparable to Porsche, technology closely following Tesla, and luxury rivaling BBA." In the future, we will increase production capacity, accelerate deliveries, ensu…
Read full answer → #02 ! Time-sensitive
If you place a large order before 24:00 on March 31st, you will enjoy limited-time purchase benefits worth up to 90,000 RMB:
Free gift of 15 carbon fiber parts valued at 46,000 RMB;
Free gift of a carbon fiber large rear wing valued at 12,000 RMB; (If you do not choose the carbon fiber large rear wing, i.e., the electric rear wing becomes standard, you can also freely select paint and interior colors)
Free gift of classic decals valued at 2,000 RMB;
Free gift of 5 years of basic maintenance valu…
Read full answer → #03 ! Time-sensitive
Yes. All Xiaomi SU7 users who have locked their orders but not yet delivered (and are before the invoicing process) before 22:00 on February 27th can temporarily upgrade their configuration to Xiaomi SU7 Ultra before 24:00 on March 2nd.
To upgrade, you can enter the Xiaomi Auto APP homepage - Order Delivery page, enter the "Limited-Time Configuration Change" activity page, click "Modify Configuration," and complete the payment of the deposit difference during the activity period to finalize the …
Read full answer → #04 ! Time-sensitive
Users who placed a small deposit for the SU7 Ultra have priority delivery rights if they convert their small deposit to a large deposit within 3 days after sales open. If you directly participate in the limited-time activity to upgrade the SU7 order to the SU7 Ultra configuration, you will not enjoy the priority delivery rights reserved for small deposit users. Therefore, we recommend that you go to the SU7 Ultra intent money page as soon as possible to complete the conversion from small deposit…
Read full answer → #05 ! Time-sensitive
We have launched store test drives for the SU7 Ultra. Ultra Masters will contact customers in the order of deposit placement to visit the store for test drives. Please stay tuned.
Due to the high number of users requesting test drives in the past, we are temporarily unable to accept test drive requests from users who have not placed a deposit. Thank you for your understanding.
Read full answer → #06 ✓ Long-term
Xiaomi SU7 Ultra offers five exterior colors that are both luxurious and distinct in style: Lightning Yellow, Space Silver, Parrot Green, Pearl White, and Obsidian Black. Except for "Pearl White," the other four colors are exclusive body colors for the SU7 Ultra and are not currently supported for optional configuration on the SU7 model. We appreciate your understanding.
Read full answer → #07 ! Time-sensitive
To thank all SU7 Ultra small deposit users for their support, all small deposit users can choose one of the following two benefits:
Priority Purchase Right for Existing Cars: We opened the priority purchase channel for existing cars to small deposit users early yesterday at 22:00 (the purchase channel was also opened to all users today at 10:00). Please note that once an existing car is ordered, the order is automatically locked with no cooling-off period; it is first-come, first-served.
Priorit…
Read full answer → #08 ! Time-sensitive
Please understand that due to the limited quantity of existing cars, if you place a deposit for an existing car, the system will automatically lock the order. There is no cooling-off period, and configuration changes or order cancellations are not supported.
To prevent accidental operations, we have set up two reminders stating "Deposit means immediate lock" on the interface for ordering existing cars. Please pay close attention.
Read full answer → #09 ! Time-sensitive
Please rest assured that the SU7 Ultra underwent extensive road testing and verification before its launch. All existing cars and vehicles awaiting production will provide users with a product experience that exceeds expectations, ensuring stable and reliable quality.
Read full answer → #10 ! Time-sensitive
No. The version used for challenging the Nürburgring will be the same as the domestic lap record attempt version, which is the mass-produced SU7 Ultra model equipped with the Racing Package and fitted with an 80KG full roll cage specifically for track conditions.
The "Nürburgring Limited Edition" is a special limited-edition model launched to commemorate the Xiaomi SU7 Ultra's challenge at the Nürburgring. It will officially launch after the Nürburgring challenge is completed. Stay tuned for mor…
Read full answer → #11 ! Time-sensitive
The "Racing Package" for the Xiaomi SU7 Ultra, like the "Nürburgring Limited Edition," will be released later after we complete the Nürburgring challenge.
If you do not have an extremely passionate pursuit of track equipment, we recommend you place a deposit for the SU7 Ultra Standard Version, which is ready for the track without any modifications.
If you still wish to order the Racing Package and did not convert your small deposit to a large deposit this time, you will still enjoy priority purc…
Read full answer → #12 ! Time-sensitive
The classic livery, valued at 2,000 yuan, will be given to you for free during the initial sales period, but you can decide whether to select it based on your personal preference;
Carbon fiber components are a very important part of the "new luxury car" sporty and luxurious attributes of the SU7 Ultra. Although the cost is extremely high, we have decided to give away all 15 carbon fiber components, valued at 46,000 yuan, for free during the initial sales period (orders placed before 24:00 on Mar…
Read full answer → #13 ! Time-sensitive
Sorry, if you do not wish to add the carbon fiber large rear wing, you can only choose from other interior/body colors. Rights that are not fully utilized due to personal needs and preferences cannot be exchanged for other rights or deducted. Moreover, once the order is locked, configuration changes are not allowed, so please choose carefully.
Read full answer → #14 ! Time-sensitive
You can use the same account and registered owner information to lock another stock vehicle, and contact the delivery colleague as soon as possible to apply for the cancellation of the previously locked non-stock vehicle order. Specific rules:
Before 10:00 on February 28, the locking of the SU7 Ultra non-stock vehicle order has been completed.
Within one week after the payment and locking of the SU7 Ultra stock vehicle, submit an application to the delivery team to cancel the SU7 Ultra non-stock…
Read full answer → #15 ! Time-sensitive
The Anti-Misapplication Function (MAI - Misacceleration Intervention) can identify the risk of collision when the driver rapidly presses the accelerator pedal in stationary or low-speed situations involving nearby vehicles, two-wheeled vehicles, pedestrians, walls, pillars, or other obstacles. It issues voice and text warnings saying "Please release the accelerator pedal," suppresses vehicle acceleration, and aims to minimize collision severity to protect the driver's safety.
The MAI misaccelera…
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