Xiaomi EV Q&A
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! Time-sensitive Episode 167 · Question 3

Does Xiaomi EV offer a trade-in service? What are its advantages?

Official answer

We provide a trade-in service. Xiaomi EV's trade-in service is a 'trade-in for new' service provided to users in cooperation with carefully selected high-quality used car dealers. Regardless of the brand of your current vehicle (including Xiaomi EV brand or other brands), price inquiries and trade-ins are supported. You can initiate a request through the Xiaomi EV APP (before or after locking the order) or by contacting a Product Expert / Delivery Specialist. For specific trade-in processes, you can view details in the Xiaomi EV APP under "Trade-in Service".

The core advantages of this service lie in being worry-free and labor-saving, transparent pricing, information security, and avoiding industry pain points. We provide free on-site inspection and assessment, as well as full-process handling of ownership transfer procedures, allowing you to seamlessly transition between old and new cars without leaving home (with a guarantee period of up to 21 days). We strictly control service providers to ensure transparent quotes without tricks (such as refusing "high quote, low payment," malicious price suppression, or unjustified contract breaches), and provide a 7-day price protection period for peace of mind when comparing prices. At the same time, it effectively protects user privacy information (avoiding harassment caused by information leaks), especially ensuring 100% switching of vehicle control permissions for old Xiaomi vehicles to guarantee safety. Compared to the common pain points of external platforms or dealers, such as many tricks, large price fluctuations, complicated procedures, and easy information leakage, Xiaomi EV's official trade-in service provides a more reliable, convenient, and reassuring choice.

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