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! Time-sensitive Episode 214 · Question 4

I want to purchase the Xiaomi SU7 as soon as possible. What preparations should I make beforehand to make the process smoother?

Official answer

First, we recommend that everyone place a small order before the new-generation SU7 is launched. Users who place a small order and lock their order can enjoy the "Priority Production" benefit. Below are the steps for ordering the new-generation SU7:

  • Download or upgrade the "Xiaomi EV APP" to ensure the APP is on the latest version: 2.3.2;
  • Register an account and log in to the Xiaomi EV APP in advance. Complete real-name authentication in the APP under "Me" - "Settings" - "Account & Security". After completing the authentication, check if the mobile phone number bound to the account is correct;
  • Pre-fill purchase information. Currently, you can fill in and save the information required for purchasing in advance, including "Purchaser Information" and "License Plate Owner Information";
  • Confirm your payment method and ensure sufficient balance. It is recommended to bind and verify the payment method you plan to use for the deposit in advance, and confirm that the payment tool has a sufficient balance and the payment limit meets the deposit requirements;
  • Use a device with good performance and ensure it runs smoothly. Connect to a stable 5G network or high-speed Wi-Fi network, and ensure the device has sufficient battery. After you successfully pay the deposit, you still need to manually lock the order. The production sequence is based on the order lock time. For more ordering information, please check the "New-Generation Xiaomi SU7 Ordering Guide" promptly after the launch event. If you encounter any problems during the purchasing process, please contact Xiaomi EV official customer service at 400-182-6888 in a timely manner, and we will handle it for you as soon as possible.

    • For more ordering information, please check the "New-Generation Xiaomi SU7 Ordering Guide" promptly after the launch event. If you encounter any problems during the purchasing process, please contact Xiaomi EV official customer service at 400-182-6888 in a timely manner, and we will handle it for you as soon as possible.

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