Xiaomi EV Q&A
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Episode 118

2025-03-07

4 Q&As in their original order.

#01 Long-term

The interior of the Xiaomi SU7 Ultra uses a large amount of Alcantara® material. How should it be maintained daily?

The Xiaomi SU7 Ultra uses expensive Alcantara® microfiber fabric extensively inside the cabin. In addition to features like anti-slip, wear resistance, stain resistance, and easy maintenance, its delicate feel and friction coefficient far exceeding that of genuine leather provide more stable driving performance, balancing luxury and sports performance. To ensure the Alcantara® surface remains like new, please note the following points during daily use: Avoid liquid contact: Clean up liquids (suc…
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#02 Long-term

Are the "Obsidian Black" of the Xiaomi SU7 Ultra and the "Diamond Black" of the SU7 the same color? What are the differences?

The "Obsidian Black" of the Xiaomi SU7 Ultra and the "Diamond Black" of the SU7 may seem similar, but they actually each have their own unique characteristics. The "Obsidian Black" of the Xiaomi SU7 Ultra is inspired by obsidian formed from the eruption, cooling, and solidification of magma. It is an ultimate pure black that perfectly complements the "blacked-out" components of the entire vehicle, such as the headlights, lower surround, window line trim, and carbon fiber logo, creating a cool "B…
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#04 ! Time-sensitive

Does Xiaomi EV offer an official trade-in service? How should I proceed if I want to trade in for a Xiaomi EV?

Xiaomi EV offers an official trade-in service. You can initiate a trade-in request via the Trade-in Service section in the Xiaomi EV APP, or contact your dedicated Product Expert or Delivery Specialist to initiate the request on your behalf. Once you initiate the trade-in, a partner trade-in service provider will contact you as soon as possible to discuss vehicle evaluation matters. You can also view all your evaluation work orders, current trade-in progress, quotes for your car, etc., in the Tr…
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