Xiaomi EV Q&A
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Episode 29

2024-04-26

7 Q&As in their original order.

#01 Long-term

I have already set up the high-temperature protection for the cabin, but sometimes the temperature exceeds the limit and the air conditioning does not start. Why?

To enable this feature, open Settings in the control bar at the bottom of the central control screen, go to Safety & Services > Cabin High-Temperature Protection. Users can set three activation temperatures: 40°C, 45°C, or 50°C. However, the following conditions will restrict this function: If the vehicle's battery level is below 20%, this function will no longer trigger; If the vehicle has been parked for more than 12 hours, this function will no longer trigger; If remote air conditioning on/of…
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#02 Long-term

For common vehicle usage issues, besides contacting customer service, are there any channels where I can query information myself?

The Xiaomi Auto APP contains an electronic manual. Vehicle owners or authorized users can view it in the Xiaomi Auto APP under [My] -> [Service] after activating the vehicle. The Xiaomi SU7 vehicle system has a [User Manual] in the 'All Apps' page, which features a search function allowing users to search for keywords and consult the manual themselves; The bottom left corner of the Xiaomi Auto official website has a 'Maintenance Information' entry. Clicking it allows you to view the Xiaomi SU7 U…
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#05 Long-term

After locking the car and leaving for a short time, can I keep the air conditioning running continuously?

In the pull-down menu bar of the vehicle's central screen, enable the "Parking Power Retention" feature. Even if you close the doors and lock the car, the air conditioning, entertainment system, and other electrical appliances will remain in operation; additionally, the duration for power retention can be set from 15 minutes to 6 hours, and the vehicle will automatically exit this mode when the battery level drops to 20%.
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#06 Long-term

The rear seat Pad starts charging by default as soon as it is installed. Will this affect the Pad's battery?

When the Pad is installed in the vehicle, it may encounter high temperatures and long-term charging scenarios. To protect the battery cycle life, we have designed a battery control logic: charging starts when the Pad's battery reaches 30% and stops when it reaches 80%; therefore, users do not need to worry about the impact of default charging on the Pad's battery.
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#07 Long-term

What is the load capacity of the hook on the left side of the trunk?

The hook on the left side of the trunk is suitable for hanging bag-like items that are difficult to secure in the trunk; the weight of the hung item must not exceed 5kg; Additionally, there is also a hook under the center console for hanging items such as takeout food; the weight of the hung item must not exceed 10kg. Xiaomi SU7 Answers Netizen Questions Ongoing... Xiaomi SU7 Answers Netizen Questions (Episode 1) Xiaomi SU7 Answers Netizen Questions (Episode 2) Xiaomi SU7 Answers Netizen Questio…
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