For common vehicle usage issues, besides contacting customer service, are there any channels where I can query information myself?
The Xiaomi Auto APP contains an electronic manual. Vehicle owners or authorized users can view it in the Xiaomi Auto APP under [My] -> [Service] after activating the vehicle.
The Xiaomi SU7 vehicle system has a [User Manual] in the 'All Apps' page, which features a search function allowing users to search for keywords and consult the manual themselves;
The bottom left corner of the Xiaomi Auto official website has a 'Maintenance Information' entry. Clicking it allows you to view the Xiaomi SU7 User Manual, which also features a search function. (Link to Xiaomi SU7 User Manual: https://tis.ev.xiaomi.com/#/home)
Of course, when encountering vehicle usage questions, asking Xiao Ai is more convenient and direct. Furthermore, for certain vehicle control switches, using Xiao Ai can automatically jump to the corresponding control page, highlighting the arrow for intuitive and easy operation.