Orders are scheduled for production based on the final lock order time; orders for the same city and specification are delivered in lock order sequence.

! Time-sensitive Episode 5 · Question 4 2024-04-02

How is the pickup order arranged? Is it absolutely according to the lock order sequence for the same specifications?

Reading note

Published on 2024-04-02. This answer concerns time-sensitive China-market information such as pricing, benefits, production or delivery. Verify current details with Xiaomi.

Official answer

Your order will be scheduled for production based on the time of the final lock order. For orders with the same city and same specification, vehicles will be delivered in the order of the lock orders.

Supplementary note

Additional context for the official answer

Conditions for Delivery Ordering

Important note

Strict lock-order delivery applies only to orders with the same city and specification. If city or configuration differs, production logic may vary. Do not simply compare delivery times across categories.

AI-assisted, for reference only

Delivery & Production All Q&As in Episode 5

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Related Q&As

! Time-sensitive Episode 5 2024-04-02

Why are the Founders Edition vehicles of the Xiaomi SU7 available as stock cars, but cannot be delivered on April 3rd?

Founders Edition stock cars must complete strict production, quality inspection, and logistics processes before delivery can begin.

Delivery & Production SU7

! Time-sensitive Episode 5 2024-04-02

I have paid in full, but the delivery personnel have not provided a specific delivery time. What should I do?

Delivery personnel will proactively contact you to schedule pickup once the vehicle arrives at the store; you can monitor progress in the App.

Delivery & Production

! Time-sensitive Episode 5 2024-04-02

Current data shows that some people have canceled their orders for the Xiaomi SU7. Does this mean I can get my car faster?

Orders are scheduled for production based on the final lock order time; cancellations by others may allow same-specification orders to be delivered earlier.

Delivery & Production SU7

! Time-sensitive Episode 4 2024-04-01

The Founder's Edition vehicles delivered starting April 3rd—are they old inventory cars produced long ago?

All Founder's Edition vehicles in the first batch of deliveries are new cars; early production vehicles were used solely for testing and as showroom/display cars.

Delivery & Production SU7