Episode 5

A total of 5,000 Founders Edition units were produced in advance to start deliveries as soon as possible. Strict standards have been established at every stage of the delivery process, including production, quality inspection, and logistics. Please rest assured that the Founders Edition vehicles will recently complete all production and quality inspection processes and are being dispatched to 29 cities for delivery to users. Thank you for your patience and understanding.

Once the vehicle arrives at the store, the delivery personnel will proactively contact you to schedule the subsequent pickup time. You can monitor the delivery process information on the Xiaomi EV APP at any time.

We apologize, but currently we are experiencing a surge in orders, with new locked orders added daily. Your order will be scheduled for production and delivery arrangement based on the time of its final lock order. If you have already locked your order, and customers ahead of you in the same city with the same specification fail to take delivery due to personal reasons, you may be arranged to receive vehicle resources sooner. If you have not yet locked your order, your estimated delivery cycle w…

Your order will be scheduled for production based on the time of the final lock order. For orders with the same city and same specification, vehicles will be delivered in the order of the lock orders.

Firstly, Xiaomi EV users can enjoy warranty rights for the entire vehicle and key components. These warranty rights "follow the vehicle, not the person" and are not affected by vehicle transactions. Detailed warranty rights can be queried on the Xiaomi EV official website. Additionally, in case the vehicle cannot drive normally due to quality issues, we will provide free roadside assistance rights to users. At the same time, we provide users with 7*24-hour exclusive service manager/expert group …

Currently, there are no additional preferential policies through official Xiaomi channels. If you encounter claims of extra discounts from unofficial channels, please exercise caution and verify them carefully to avoid financial loss or information leakage.

We provide consistent test drive services for all users. Users can contact store sales partners or make an appointment via "Book a Test Drive" on the Xiaomi Auto APP or Xiaomi Auto Mini Program. Both users who have placed deposits and locked orders and those who have not can book test drives, which will be conducted according to the time of successful booking.

Xiaomi Pilot is divided into Xiaomi Pilot Pro and Xiaomi Pilot Max. The Pro version uses a pure vision solution, while the Max version is equipped with LiDAR. Both versions support highway navigation available nationwide and it will be activated upon launch. Additionally, because the Max version is equipped with LiDAR, it currently has a more accurate ability to identify obstacles, so the actual experience of Xiaomi Pilot Max is expected to be better than that of Xiaomi Pilot Pro. Of course, as …

The Xiaomi SU7 can achieve a charging speed of 350km (CLTC) in 15 minutes on self-operated charging piles, which is 100km more than the Model 3 Rear-Wheel Drive Refreshed Edition under the same conditions. The peak voltage of the high-voltage platform for the Xiaomi SU7 Standard Edition is 486V, featuring a full-domain silicon carbide design known as the "Super 400V" platform. In contrast, the peak voltage of the Model 3 Refreshed Edition is 394V. Therefore, under the same current conditions, a …

The 12V small battery of the Xiaomi SU7 uses a lithium iron phosphate battery with a capacity of 20Ah. Compared to traditional lead-acid batteries, it has greater capacity, lighter weight, and a longer lifespan. Furthermore, the Xiaomi SU7 can perform dynamic detection and intelligent top-up charging for the small battery. Under normal vehicle conditions, there is absolutely no need to worry about the small battery running out of power.

The Xiaomi SU7 Max adopts a "Super 800V" platform with a peak voltage of 871V. It is equipped with an onboard booster that can increase the voltage of the charging pile to charge the power battery, ensuring it can charge on charging piles with maximum voltages of 500V and 750V, so there is no need to worry about downward compatibility issues. Regarding charging compatibility, the Xiaomi SU7 has cumulatively tested over 2,000 different models of public charging piles from 148 brands, totaling 18,…

When the displayed range of the Xiaomi SU7 reaches zero, a portion of remaining mileage is still retained. The amount of remaining mileage varies depending on actual temperature and road conditions. This emergency mileage is only for extreme situations such as emergency escape and is not recommended for user consumption.

Currently, more than 10 types of CarIoT ecosystem devices are available in the Xiaomi EV App Store, including central control screen physical buttons, voice-activated ambient lights, smart dual dials, in-car wireless charging phone mounts, in-car phone mounts, seatback tablet mount kits, smart fragrance machine kits, walkie-talkie charging docks, outdoor Bluetooth speaker Camp, smart fragrance machine - cup holder edition, multi-functional high-intensity flashlights, and in-car karaoke microphon…

The phone needs to support the Xiaomi HyperOS system and update the system to the latest version. At the same time, in the phone's "App Store - My - App Updates", upgrade all applications to their latest versions.

After investigation and confirmation by us, the actual situation is: Around 11:30 AM on April 1st, a staff member at the Xiaomi Auto store in Xiamen stopped the car due to sudden abnormal noise while taking a customer for a test drive. They found the overall vehicle status stable and the chassis normal, so they drove the car back to the store normally. After detailed inspection at the store, it was found that a stone had entered the brake disc position, causing the noise; after removing the ston…