What is the process and required documents for applying for a change of owner account currently?

Question

You can initiate an owner account change application via the 400 customer service hotline and follow the instructions to provide materials for review.

Accepted Answer

If the vehicle has been transferred, changed, or the actual user does not match the current vehicle control account, you can contact us at 400-182-6888 to initiate an account change application. We will send you relevant guidelines and precautions.
Depending on the scenario, we will require you to provide corresponding materials for review. After receiving the materials and passing the review, staff members will perform the vehicle control change operation for you. Upon completion, you will receive a notification via phone or SMS.
Meanwhile, we are developing a self-service vehicle control change function in the APP, which is expected to be completed in the third quarter of this year.

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