Xiaomi EV Q&A
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Episode 45

2024-07-18

9 Q&As in their original order.

#01 Long-term

At Lei Jun's annual speech on July 19, how prominent is Xiaomi Auto's presence? Will new models be unveiled?

This year marks the 5th consecutive holding of Lei Jun's Annual Speech, with the theme "Courage," primarily telling the story behind Xiaomi's three years of car manufacturing. Therefore, Xiaomi Auto's role will certainly be very prominent. Regarding the new models everyone is concerned about, it must first be clarified that the rumored "Xiaomi SU8" is not true. Xiaomi Auto has no such vehicle series or model planning, so there will naturally be no information about it at this launch event.
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#02 ! Time-sensitive

What is the progress on capacity improvement and accelerated delivery? Do orders placed now still require waiting for a long time?

The current progress is smooth. Although the Xiaomi Auto factory did undergo production line maintenance and optimization in July, it will not affect the goal of completing monthly deliveries of over 10,000 units. Regarding topics related to capacity, previously undisclosed information will be revealed during the speech on July 19.
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#03 Long-term

There are rumors online about cases where the Xiaomi SU7 emitted smoke from the undercarriage after a collision. Is this true? What are the specific details?

We can only consider this case as an extremely low-probability extreme condition caused by extreme external force under extremely accidental circumstances. The day before yesterday, we received a report from the vehicle driver stating that there was a short-term local smoking phenomenon after the vehicle collided. Xiaomi Auto store service personnel rushed to the scene immediately. After communicating with the user and conducting an on-site inspection, the situation was confirmed as follows: The…
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#04 Long-term

Users who experienced track driving stated that changes in braking performance are not reflected in the brake pedal feel. Why is it designed this way?

We once again sincerely and earnestly remind everyone that the Xiaomi SU7 is a civilian vehicle, not designed for tracks. Personnel without professional training and vehicles without modifications should absolutely not attempt track driving. The Xiaomi SU7 adopts the globally first Bosch DPB+ESP10 fully decoupled braking system. There is no mechanical connection between the brake pedal and the hydraulic braking system; the brake pedal is merely an operating device with fixed stroke and feedback …
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#05 Long-term

Does the triple-layer silver-plated glass really affect mobile phone signals?

The triple-layer silver-plated glass will not affect mobile phone signals. The triple-layer silver plating on the windshield is a sun protection technology adopted by Xiaomi Auto. Our production partner, Fuyao Glass (a listed company), recently explained this issue on its investor interaction platform: Regional laser defilming treatment is performed on the coated Xiaomi SU7 glass to reserve receiving windows for ETC, GPS, and various other signals, supporting barrier-free recognition of electron…
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#06 Long-term

Can the Xiaomi SU7 continue to drive if the displayed remaining range is 0?

If the remaining range display of the Xiaomi SU7 is 0, it can still travel a distance of 3~15km depending on road conditions and other environmental factors. The intention of designing this surplus electricity is to allow users to successfully find a charging pile even in extreme situations. In daily use, it is recommended to charge promptly to avoid delaying your trip. Meanwhile, when the estimated remaining range of the vehicle is below 50km, the central control screen will pop up relevant set…
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#07 ! Time-sensitive

What is the process and required documents for applying for a change of owner account currently?

If the vehicle has been transferred, changed, or the actual user does not match the current vehicle control account, you can contact us at 400-182-6888 to initiate an account change application. We will send you relevant guidelines and precautions. Depending on the scenario, we will require you to provide corresponding materials for review. After receiving the materials and passing the review, staff members will perform the vehicle control change operation for you. Upon completion, you will rece…
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#08 ! Time-sensitive

If the Xiaomi SU7 is transferred to another owner, will it affect the warranty and the gifted intelligent driving benefits?

Xiaomi Auto users can enjoy the warranty rights for the whole vehicle and key components. Ordering now allows you to enjoy the limited-time benefit of free gifted high-end intelligent driving functions. Meanwhile, both warranty rights and intelligent driving rights "follow the vehicle, not the person," and are not affected by vehicle transactions.
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#09 Long-term

Why does it feel like the air vents are still blowing even though the AC fan is turned off?

The face-level air vents on both sides of the dashboard have a preset constant low airflow in the product logic definition, which is a common design approach across the industry. The main purpose is to prevent fogging on the driver and passenger side windows, ensuring clear and safe visibility of the left and right rearview mirrors while driving. Xiaomi SU7 Answers Netizen Questions Continuously updated... Xiaomi SU7 Answers Netizen Questions Collection (Part 1): Vehicle Product Section Xiaomi S…
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