Xiaomi EV Q&A
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! Time-sensitive Episode 50 · Question 3

I have already locked my order, but my delivery consultant hasn't contacted me yet. Why?

Official answer

Due to the large number of Xiaomi orders in the early stages, each delivery consultant is handling a significant number of users simultaneously. Our delivery consultants are currently serving customers in sequence. Thank you for your patience.

Our delivery consultants will contact sales staff to invite you to join a group chat when your order approaches its delivery cycle, and will then communicate with you via enterprise WeChat groups. The delivery consultant will assist you in starting the vehicle delivery owner tasks and coordinating the completion of prior processes. Thank you for your patience.

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