If I accidentally drive the car until the battery is completely depleted, can I contact Xiaomi EV after-sales for emergency rescue services?
Xiaomi EV provides you with official 24/7 emergency rescue services (within mainland China, temporarily excluding the Hong Kong Special Administrative Region, Macao Special Administrative Region, and Taiwan region of China); when the vehicle cannot be driven due to a depleted battery, users can contact the online service center through the dedicated service butler group in the Xiaomi EV APP or by calling 4001826888, and we will assist in towing your vehicle to a nearby charging station for recharging.
However, in daily use, we recommend that users plan their recharging in advance and try to avoid situations where the battery is completely depleted, especially in areas with insufficient public charging resources. In addition, when the vehicle's estimated remaining range drops below 50 km, a pop-up window with relevant settings and instructions will appear on the center control screen. At this time, you can choose whether to enable the Ultra Power Saving Mode to achieve a longer range and find a nearby charging pile to recharge in time.
