I accidentally placed a deposit for an existing car due to a hand tremor, and it immediately locked the order. Can I change the configuration?
Official answer
Please understand that due to the limited quantity of existing cars, if you place a deposit for an existing car, the system will automatically lock the order. There is no cooling-off period, and configuration changes or order cancellations are not supported.
To prevent accidental operations, we have set up two reminders stating "Deposit means immediate lock" on the interface for ordering existing cars. Please pay close attention.