Owners can claim or redeem care gift benefits by following the prompts in the pop-up on the vehicle control page or in the service calendar of the Xiaomi Auto APP.

! Time-sensitive Episode 198 · Question 2 2025-11-24

I am a Xiaomi SU7 Ultra owner. Where can I claim these benefits?

Reading note

Published on 2025-11-24. This answer concerns time-sensitive China-market information such as pricing, benefits, production or delivery. Verify current details with Xiaomi.

Official answer

You can go to the "Vehicle Control Page - Pop-up" or "Service - Service Calendar" in the Xiaomi Auto APP and follow the on-screen prompts to complete the claiming or redemption of your benefits. Before claiming relevant benefits, you need to update your Xiaomi Auto APP to the latest version.

Supplementary note

Additional context for the official answer

Prerequisite for Claiming Benefits

Context

You must update the Xiaomi Auto APP to the latest version before claiming Ultra Owner Care Gift benefits; otherwise, pop-ups or service calendar entries may not appear. If still missing after updating, verify your account is the primary vehicle controller.

AI-assisted, for reference only

Ordering & Benefits All Q&As in Episode 198

PreviousI heard that the "Ultra Owner Care Gift" was recently launched. What specific benefits does it include? NextI have already purchased the "In-Vehicle Network Service Package" or "Worry-Free Service Package" out of my own pocket. Does this conflict with the benefits in this care gift?

Related Q&As

! Time-sensitive Episode 198 2025-11-24

I have already purchased the "In-Vehicle Network Service Package" or "Worry-Free Service Package" out of my own pocket. Does this conflict with the benefits in this care gift?

Purchased network or Worry-Free service packages do not conflict with new benefits; orders that have not taken effect will be automatically refunded, while those that have taken effect will receive point refunds.

Ordering & Benefits SU7 Ultra

! Time-sensitive Episode 198 2025-11-24

How long is the validity period of the "In-Vehicle Network Worry-Free Enjoyment" benefit? What happens after it expires?

The In-Vehicle Network Worry-Free Enjoyment benefit is valid until the end of the vehicle's comprehensive warranty period. After expiration, it will be subject to the tariff policies effective at that time.

Ordering & BenefitsCockpit & Infotainment SU7 Ultra

! Time-sensitive Episode 198 2025-11-24

What specific in-vehicle network functions can the "In-Vehicle Network Worry-Free Enjoyment" benefit be used for?

This benefit can be used for in-vehicle network functions such as Wi-Fi hotspots, third-party app connectivity, and remote viewing via Sentry Mode.

Ordering & BenefitsCockpit & Infotainment SU7 Ultra

! Time-sensitive Episode 198 2025-11-24

What is the "Assisted Driving Protection Service"? Can you provide more details?

The Assisted Driving Protection Service provides additional coverage beyond standard auto insurance for at-fault accidents occurring while assisted driving features are active.

Ordering & BenefitsDriver AssistanceInsurance & Claims