New vehicles may suffer minor damage during joint batch transportation due to weather, environmental factors, or loading/unloading operations.

! Time-sensitive Episode 201 · Question 1 2025-12-02

Why might new vehicles sustain damage during transportation?

Reading note

Published on 2025-12-02. This answer concerns time-sensitive China-market information such as pricing, benefits, production or delivery. Verify current details with Xiaomi.

Official answer

After leaving the factory, new vehicles in the industry are typically transported jointly via road, rail, or waterways in batches. During this transportation process, vehicles may incur minor transport damages, such as paint chips or scratches, due to changes in weather, environmental factors, or loading and unloading operations.

Supplementary note

Additional context for the official answer

Damage Severity Clarification

Context

This refers specifically to cosmetic defects like paint chips or scratches, not affecting core components or safety. Damage exceeding minor levels will be handled per delivery standards, subject to on-site inspection results.

AI-assisted, for reference only

Delivery & Production All Q&As in Episode 201

NextAre all types of transport damage directly repaired by the delivery center?

Related Q&As

! Time-sensitive Episode 201 2025-12-02

Are all types of transport damage directly repaired by the delivery center?

Transport damage found during pre-delivery inspection that does not meet standards will be proactively reported to the user, and repairs will be carried out after obtaining consent.

Delivery & ProductionMaintenance & Repair

! Time-sensitive Episode 200 2025-12-01

Regarding the newly launched Xiaomi EV "In-Stock Purchase," what does "in-stock" refer to? Can it enjoy the same warranty policy as brand-new cars?

In-stock vehicles include brand-new in-stock cars, official display cars, and quasi-new cars, all passing strict quality inspections and enjoying complete original factory warranty and after-sales service.

Ordering & BenefitsDelivery & ProductionWarranty & Service

! Time-sensitive Episode 200 2025-12-01

Can everyone participate in purchasing these 'in-stock' vehicles?

Users with locked orders that have not yet been delivered can prioritize changing their configuration to an in-stock vehicle of the same model. Afterward, the in-stock vehicle purchase will be open to all users.

Ordering & BenefitsDelivery & Production

! Time-sensitive Episode 200 2025-12-01

When can I take delivery if I purchase an "in-stock vehicle"? If it cannot be delivered this year due to Xiaomi EV's reasons, can I still enjoy the purchase tax subsidy?

In-stock vehicles with orders locked before December 26 are expected to be delivered before the end of the year. Cross-year delivery due to official reasons is eligible for a cross-year purchase tax subsidy.

Delivery & ProductionOrdering & Benefits