Transport damage found during pre-delivery inspection that does not meet standards will be proactively reported to the user, and repairs will be carried out after obtaining consent.

! Time-sensitive Episode 201 · Question 2 2025-12-02

Are all types of transport damage directly repaired by the delivery center?

Reading note

Published on 2025-12-02. This answer concerns time-sensitive China-market information such as pricing, benefits, production or delivery. Verify current details with Xiaomi.

Official answer

After all vehicles arrive at the store, we will conduct a pre-delivery inspection on the new cars. For vehicles that do not meet the delivery standards, we will proactively inform the user and carry out repairs after obtaining the user's consent, ultimately completing the delivery. This is also a common practice in the industry.

Supplementary note

Additional context for the official answer

Repair Confirmation Process

Important note

If pre-delivery inspection reveals non-compliant damage, officials will proactively inform you and only proceed with repairs after obtaining your explicit consent. You have the right to know details and repair plans; no action will be taken without approval.

AI-assisted, for reference only

Delivery & Production Maintenance & Repair All Q&As in Episode 201

PreviousWhy might new vehicles sustain damage during transportation? NextThe delivery consultant informed me that my new car sustained minor damage during transport. Will this affect the vehicle's warranty or benefits?

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