Xiaomi EV Q&A
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Episode 55

2024-07-28

5 Q&As in their original order.

#01 Long-term

If the vehicle needs to go to a store for repair/maintenance, what should I pay attention to? Are there differences between direct-operated stores and authorized stores? Is there a difference in repair standards?

If you have any vehicle usage issues, you can consult/diagnose whether the vehicle needs to be handled at a store via the online service center (exclusive service group in the APP or by calling 4001826888), obtain road rescue services, and book in-store services. The service center will receive the vehicle maintenance task upon arrival, contact the owner/user in advance to confirm the arrival time, and reserve maintenance technicians and prepare parts. Both direct-operated and authorized service…
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#02 Long-term

The undercarriage scraped against the ground while exiting the garage. The vehicle shows no abnormalities. What should I pay attention to?

If the vehicle's undercarriage is scraped or bottoms out, even if the vehicle currently shows no abnormalities, we recommend that users pull over safely for a visual inspection and leave records of the accident scene and damaged undercarriage photos. At the same time, the owner should promptly report the insurance accident to avoid triggering clauses where the insurance company may refuse to cover repair costs due to late reporting or lack of accident scene information, which could result in out…
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#03 Long-term

Above the side windows inside the car, there are three small holes. What are they used for?

To achieve precise five-zone voice recognition, the Xiaomi SU7 is equipped with an array of 8 microphones. Among them, there are 4 microphones above the front interior rearview mirror, and 2 microphones near each side armrest in the rear row. However, because some microphones are not arranged equidistantly, to achieve the best visual appearance, we increased the number of perforations to ensure consistent hole spacing, thereby balancing functional and aesthetic requirements.
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#04 Long-term

If I am approaching a parking space and want to get out of the car to let the vehicle park itself, how should I operate it?

When approaching a parking space, if you want the vehicle to park itself, we recommend using the Remote Parking Assist function. Please note the following precautions for using this function: Before using the Remote Parking Assist function, the mobile phone must add a Bluetooth key and connect to the vehicle's Bluetooth. Non-owner users need to obtain authorization from the owner before they can use the Remote Parking Assist function. On the Intelligent Parking Assist search-for-space page, sele…
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#05 Long-term

Is there a distance limit between the phone and the vehicle when using remote parking?

When using the remote parking function, you need to confirm that your mobile phone has good network signal, and the distance between the mobile phone and the vehicle should be less than 8m. Xiaomi SU7 Answers Netizen Questions Ongoing... Xiaomi SU7 Answers Netizen Questions Collection (Part 1): Vehicle Product Section Xiaomi SU7 Answers Netizen Questions Collection (Part 2): Smart Experience Section Xiaomi SU7 Answers Netizen Questions Collection (Part 3): Delivery Service Section Xiaomi SU7 Ans…
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