The purchaser's name cannot be modified after locking; benefits follow the vehicle, not the order.

! Time-sensitive Episode 1 · Question 4 2024-03-29

If the order has already been placed and locked, can the name on the order be changed or the benefits transferred to someone else?

Reading note

Published on 2024-03-29. This answer concerns time-sensitive China-market information such as pricing, benefits, production or delivery. Verify current details with Xiaomi.

Official answer

After the order is locked, the purchaser's name cannot be modified. Benefits follow the vehicle, not the order.

Supplementary note

Additional context for the official answer

Order Transfer Restriction

Important note

After locking, the purchaser's information is fixed and cannot be changed or transferred to a third party. Benefits are tied to the vehicle itself and will be delivered to the final owner, not bound to the ordering account.

AI-assisted, for reference only

Ordering & Benefits All Q&As in Episode 1

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Related Q&As

! Time-sensitive Episode 1 2024-03-29

Then why do some users report that their deposits are non-refundable?

Deposits become non-refundable once the configuration is actively locked, with clear prompts provided in the Xiaomi EV APP purchasing process.

Ordering & Benefits

! Time-sensitive Episode 1 2024-03-29

After paying the deposit, how can I lock the order early? How do I correctly request a refund within 7 days?

You can operate early locking or refunds on the Xiaomi EV APP order page; refunds will be returned to the original payment method within 7 working days.

Ordering & Benefits

! Time-sensitive Episode 1 2024-03-29

If I cannot pick up the car within the delivery time shown when ordering, will there be any compensation?

If the car is not delivered within the displayed timeframe due to official reasons, a corresponding compensation policy will be formulated based on the situation and announced.

Delivery & ProductionOrdering & Benefits

! Time-sensitive Episode 2 2024-03-30

If I purchase the Founders Edition or other versions but need to change the wheels, what should I do? How can I purchase/swap other wheel styles?

Wheel configurations can be changed before order locking; they cannot be changed after locking. For post-purchase changes, consult an official authorized service center.

Ordering & BenefitsEcosystem & Accessories SU7