I just picked up my Xiaomi SU7 Ultra and accidentally got a scratch. I heard the official service provides a free courtesy car?
Official answer
Yes, all Xiaomi SU7 Ultra users enjoy eight exclusive owner benefits, including providing a free maintenance courtesy car.
When your vehicle enters the store for maintenance, you can directly request this need from the service center or call the official 400 hotline to apply. The service center will provide up to 7 days (can be split into multiple times) of free courtesy car usage per year. If the store's courtesy cars are fully booked and unavailable, you can also choose to exchange this benefit for point compensation.
Additionally, the courtesy cars are official Xiaomi EV brand models, and the specific models provided may vary by store. Please understand.