In the event of an accident, what impact will there be if I go to a non-Xiaomi authorized repair shop?
Official answer
Non-authorized shops have not undergone official training and certification from Xiaomi Auto regarding service standards, technical capabilities, repair parts, and repair tools/equipment. Additionally, their standards for user service and store management may differ from those of Xiaomi Auto's official authorized dealers;
After an accident, if users choose to repair their vehicles at non-authorized auto repair shops, the repair quality, parts quality, and user experience may not receive the same level of guarantee as Xiaomi Auto's official service channels. Therefore, we recommend that users choose Xiaomi Auto's direct-operated or authorized service centers for vehicle repairs and maintenance.
