Minor transport damage to a new car does not affect the vehicle's warranty or benefits.

! Time-sensitive Episode 201 · Question 3 2025-12-02

The delivery consultant informed me that my new car sustained minor damage during transport. Will this affect the vehicle's warranty or benefits?

Reading note

Published on 2025-12-02. This answer concerns time-sensitive China-market information such as pricing, benefits, production or delivery. Verify current details with Xiaomi.

Official answer

There is no impact; your vehicle's warranty and benefits will not be affected in any way. Furthermore, we fully respect the user's right to know. Before vehicle delivery, we will inform the user of detailed vehicle condition information and provide corresponding solutions based on the vehicle's condition.

Supplementary note

Additional context for the official answer

Warranty Coverage Scope

Important note

Officially confirmed minor transport damage repairs do not affect vehicle warranty or user benefits, but damage from unauthorized or self-repairs is excluded. Specific benefit terms are subject to the latest official agreements.

AI-assisted, for reference only

Warranty & Service Ordering & Benefits All Q&As in Episode 201

PreviousAre all types of transport damage directly repaired by the delivery center?

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