Episode 26

After verification, the content in the user's video contains inaccuracies. The user was not the first owner of the vehicle, nor did they take delivery only two days prior. The cause of the paint loss was that the first owner had applied a full-body color-change film. Subsequently, when this user removed the film, it caused the paint on the inner side of the bumper to adhere and peel off. This is not a product manufacturing defect. The Xiaomi SU7 bumper uses a three-layer spraying process consist…

Currently, all official Xiaomi CarIoT smart devices and expansion accessories (including car phone holders, smart dual dials, seat-back tablet holders, and physical keyboards for the center console screen) strictly comply with regulations. Relevant laws require that drivers must not hang or place items in the front or rear windows of the driver's cabin that obstruct their line of sight. None of Xiaomi's official expansion devices pose a risk of obstructing the driver's view. All interior expansi…

Xiaomi Auto provides official road assistance services (within mainland China, temporarily excluding the Hong Kong Special Administrative Region, Macao Special Administrative Region, and Taiwan Region of China); During the warranty period of the Xiaomi SU7 whole vehicle, if the vehicle cannot be driven normally due to vehicle quality issues, users can contact the online service center via the exclusive service butler group in the Xiaomi Auto APP or by dialing 400 directly through the Xiaomi Auto…

Currently, the Auto Hold function of the Xiaomi SU7 cannot be manually turned off. However, users can achieve different automatic parking usage methods by setting the creep mode: Select "Hold Stop": Auto Hold activates when the vehicle speed drops to 0; Select "Creep": When the vehicle speed drops to 0, firmly pressing the brake pedal activates Auto Hold. If not pressed firmly, releasing the brake allows the vehicle to creep forward at approximately 6 km/h, similar to idle behavior in fuel vehic…

Tires are classified as wear-and-tear parts, and the quality assurance period is 12 months or 20,000 kilometers, whichever occurs first. For genuine parts replaced free of charge at Xiaomi Auto Service Centers due to quality issues arising from defects in component design, manufacturing, or raw materials, the limited warranty period is consistent with the remaining limited warranty period of the replaced part and ends when the remaining limited warranty period of the replaced part expires. For t…

Yes. If the passenger is using a phone running the Xiaomi HyperOS system, they can first connect to the vehicle's hotspot (if a physical keyboard for the center console screen is selected, the hotspot can be connected quickly by tapping the phone against the central volume knob). Once the hotspot connection is successful, swipe down from the top of the phone screen. An icon representing the car will appear in the "Converged Device Center." Clicking the car icon opens a window where you can view …

Thank you for your product suggestions for the Xiaomi SU7 over the past 20+ days. While our "Xiaomi SU7 Answering Netizen Questions" daily series responds to your inquiries in real-time, our R&D team has been tirelessly advancing optimization work. We plan to begin pushing out some feature optimizations to users starting on April 24, including the following: Fix an issue where the electronic lock of the charging gun occasionally fails to unlock after the AC charging system enters protection mode…