Xiaomi EV Q&A
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Long-term Episode 26 · Question 3

What road assistance services does Xiaomi provide to Xiaomi SU7 users?

Official answer

Xiaomi Auto provides official road assistance services (within mainland China, temporarily excluding the Hong Kong Special Administrative Region, Macao Special Administrative Region, and Taiwan Region of China);

During the warranty period of the Xiaomi SU7 whole vehicle, if the vehicle cannot be driven normally due to vehicle quality issues, users can contact the online service center via the exclusive service butler group in the Xiaomi Auto APP or by dialing 400 directly through the Xiaomi Auto APP to receive 24/7 emergency rescue services;

In addition, users who have purchased Xiaomi Auto's official vehicle service packages and insurance products can also enjoy free 24/7 accident-related road rescue services.

For details on related services and service product information, please visit the Xiaomi Auto official website or consult the Xiaomi Auto online service center.

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