Xiaomi EV Q&A
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Episode 27

2024-04-24

7 Q&As in their original order.

#01 Long-term

Does the three-layer silver-coated front windshield affect mobile phone signal?

During the development of the Xiaomi SU7, we conducted thorough mobile phone signal testing and verification to ensure no interference with mobile network signals. This testing covered 15 models from 6 mainstream brands, 3 major carriers, across various scenarios nationwide including residential communities, business office buildings, large shopping malls, underground garages, urban areas, suburbs, mountains, city viaducts, tunnels, highways, service areas, national roads, and provincial roads. …
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#02 Long-term

Some online users reported that the fender of the Xiaomi SU7 fell off. What caused this?

After verification, only individual vehicles have experienced fender detachment issues, and all affected vehicles had driven through water at high speeds. From the initial design phase of the Xiaomi SU7, we fully considered rainwater wading scenarios and conducted rigorous high-speed wading condition tests. These included passing through wet roads at 60km/h, medium-to-high water levels at 20km/h, and even low-speed slow passage through 300mm high water levels. In all tests, the Xiaomi SU7 remain…
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#03 Long-term

Is the rear collision protection for the air spring tank of the Xiaomi SU7 Max reliable?

The minimum ground clearance of the rear anti-collision beam on the Xiaomi SU7 Max is 440mm. In the event of a rear-end collision, the anti-collision beam effectively participates in the crash, minimizing the risk of impact damage to the air suspension tank. Placing the tank outside the cabin at the rear is not unique to Xiaomi; many first-tier luxury brands also adopt "external cabin layout" designs, so there is no need for concern. In over 40 internal safety tests conducted by Xiaomi Auto, we …
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#04 Long-term

Do the exterior rearview mirrors support anti-glare?

Currently, the exterior rearview mirrors of the Xiaomi SU7 do not feature automatic anti-glare functions. Since the product launch, we have been collecting user feedback, listening carefully, and considering options thoroughly. Reasonable improvements will be made in future product planning.
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#05 ! Time-sensitive

If I forget where I parked my car, how can I quickly find it?

The Xiaomi Auto App supports rich remote vehicle control functions. Among them, the honk horn and flash light functions allow you to quickly locate your beloved car in places like parking lots. Additionally, we will push the automatic parking spot photo feature via OTA upgrades in the future. This feature automatically captures multi-angle photos of the parking spot every time you park. You can then view these photos in the Vehicle Location section of the Xiaomi Auto App to help you quickly find…
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#06 Long-term

When sending the car for maintenance or repair, how can I protect my privacy?

We isolate user privacy data based on accounts. When handing over the vehicle to after-sales personnel, logging out of the account ensures the security of data under that account; when users remotely unlock the door for maintenance personnel, the vehicle infotainment system enters anonymous mode, protecting privacy data under your account; Two card keys are included with the purchase of the vehicle. Users can choose one card key that is not bound to an account. When lending the car, sending it f…
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#07 ! Time-sensitive

Can the transparent chassis be enabled directly when opening the 360-degree surround view?

At this stage, entering the parking image interface requires manually clicking the transparent chassis icon to enable the transparent chassis function. If there is strong demand from users in the future to have the transparent chassis function enabled by default when opening the parking image, Xiaomi SU7 will consider implementing this feature via OTA. Xiaomi SU7 Answers Netizen Questions Ongoing... Xiaomi SU7 Answers Netizen Questions (Episode 1) Xiaomi SU7 Answers Netizen Questions (Episode 2)…
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