Xiaomi EV Q&A
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Episode 3

2024-03-31

16 Q&As in their original order.

#01 ! Time-sensitive

Why was the Xiaomi SU7 Founder Edition put up for sale again, and will it be available in the future?

During the ordering process for the Xiaomi SU7 Founder Edition, we identified and intercepted certain abnormal orders and scalper orders. Therefore, we are opening a second round of surprise additional sales. The sales time is April 1st at 12:00. The deposit for this sale is 20,000 RMB. Once the deposit is paid, the order is locked, and the deposit is non-refundable. Orders placed in this round enjoy the same premium purchase benefits of up to 31,000 RMB as those offered on the evening of March …
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#02 Long-term

For the various warranties provided for the Xiaomi SU7, must maintenance and repairs always be done at designated service centers?

We strongly recommend that users choose official authorized service centers for vehicle maintenance and repairs. Vehicles are highly complex products, and repairs to smart sedans also involve multiple software adaptations and flashing processes. Official authorized service centers are equipped with trained and certified technical professionals, offering advantages such as guaranteed supply of original parts and official technical support. This ensures repair quality and avoids vehicle damage exp…
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#03 Long-term

Does Xiaomi SU7 provide rapid rescue services?

Xiaomi Auto provides official roadside assistance services (within mainland China, temporarily excluding the Hong Kong Special Administrative Region, Macao Special Administrative Region, and Taiwan Region of China); during the whole-vehicle warranty period of the Xiaomi SU7, if the vehicle cannot drive normally due to vehicle quality issues, users can contact the online service center via the exclusive service manager group in the Xiaomi Auto APP or by dialing 400 directly through the Xiaomi Aut…
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#04 ! Time-sensitive

Is there a rapid door-to-door repair service for damaged interior components (steering wheel, seat cushions)?

Xiaomi Auto provides mobile door-to-door services to meet user needs for basic vehicle maintenance, diagnosis and elimination of occasional faults, and simple repairs (tire patching/replacement, door handle repair/replacement, and repair/replacement of some interior components). Users can initiate these service requests by contacting the online service center via the exclusive service manager group in the Xiaomi Auto APP or by dialing 400 directly through the Xiaomi Auto APP. The mobile door-to-…
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#05 ! Time-sensitive

When does payment of the final balance for the Xiaomi SU7 begin?

After the order is locked, delivery staff will contact the user. If the user is paying in full, once the delivery staff confirms the order details with the user, the interface to pay the final balance will appear in the Xiaomi Auto APP. If the user is using financial loans, the interface to pay the final balance will appear in the Xiaomi Auto APP after the loan approval is completed.
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#06 Long-term

The front windshield has three layers of silver coating. Will this affect light transmittance or ETC signals?

The three-layer silver coating does not affect the light transmittance of the front windshield. The light transmittance of the front windshield is 71%. The range most suitable for human eyes while driving is between 70% and 78%. If the transmittance is too high, it can cause glare and dazzling effects while driving. We have applied a silver-removal process to the ETC installation area on the front windshield, which completely does not affect the use of ETC.
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#07 Long-term

What collision tests has the Xiaomi SU7 undergone, and what were the results?

First, we designed the product in advance using the C-NCAP 2024 version. Our internal collision tests exceed 40 items, fully covering the three major standards: C-NCAP, C-IASI, and E-NCAP. In fact, many of our tests exceed these standards: Compared to the 2024 version of C-NCAP, the frontal collision requirement is 56 km/h, but we achieved 64 km/h. The side collision requirement is 60 km/h, but we achieved 65 km/h. For the side pole impact, the requirement covers only one point for the driver's …
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#08 Long-term

Does the Xiaomi SU7 support external discharge (V2L)?

Yes. With the Mi Home portable vehicle charging/discharging gun, the Xiaomi SU7's external discharge function allows both charging and discharging. It can achieve 2.8kW charging, 3.5kW 220V external discharge for convenient use of smart devices outdoors, and the Xiaomi SU7 itself also supports the ability to charge other vehicles at 6.6kW.
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#09 Long-term

Does the Xiaomi SU7 have towing certification?

No, it does not have towing certification. Generally, factory-equipped towing capabilities are found in SUVs, pickups, and other models biased towards off-road and outdoor use. The Xiaomi SU7 is positioned as a Class C luxury tech sedan, so it does not have this certification. We appreciate your understanding.
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#12 Long-term

What specific vehicle control functions from outside the car are available in the Xiaomi Auto APP?

The Xiaomi Auto APP supports a rich set of external vehicle control functions, including unlock/lock, opening/closing the charging port, opening the front/rear trunk, remote start, ventilation, flashing lights, honking, etc. It also allows querying the vehicle's location. You can pre-turn on the air conditioning, seat heating, and steering wheel heating before entering the car. Additionally, you can remotely open/close the onboard refrigerator and adjust its temperature. The functions are extrem…
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#13 Long-term

Are the central control screens identical across all three versions of the Xiaomi SU7? Is the material LCD or OLED?

All Xiaomi SU7 models are equipped with a high-quality LCD central control screen featuring a 16.1-inch large size, ultra-narrow bezel design, and a screen-to-body ratio of 91.7%. The 3K resolution offers extremely high precision with a PPI of 211, resulting in delicate image display. The screen's maximum brightness is 800 nits and supports thousand-level automatic brightness adjustment. Whether in terms of size, resolution, display precision, or screen-to-body ratio, it performs excellently amo…
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#14 ! Time-sensitive

Is the rear expansion Pad limited to specific models? When will other Pad models be adapted for use in the car?

The rear expansion screen currently supports Xiaomi Pad and Apple iPad, and must be used together with a protective case stand: Xiaomi Pad: Supports Xiaomi Pad 6S Pro. Other Xiaomi Pad models are still in planning. Specific adaptation details will be subject to future announcements. Apple iPad: Supports iPad Pro 11-inch (1st-4th generation) and iPad Air 10.9-inch (4th/5th generation).
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#16 Long-term

Are there usage restrictions for the 'Drift Mode' on the Xiaomi SU7 Max?

We sincerely remind everyone that the Xiaomi SU7 Max boasts abundant power, making it a true "performance beast." Its equipped "Drift Mode" is specifically crafted for users with professional driving experience. Driving in crowded city streets without professional training poses safety risks. If you wish to adjust TC (Traction Control) and ESC (Electronic Stability Control) options, we strongly recommend using them in a professional closed circuit under the guidance of professionals.
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