Xiaomi EV Q&A
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Long-term Episode 3 · Question 3

Does Xiaomi SU7 provide rapid rescue services?

Official answer

Xiaomi Auto provides official roadside assistance services (within mainland China, temporarily excluding the Hong Kong Special Administrative Region, Macao Special Administrative Region, and Taiwan Region of China); during the whole-vehicle warranty period of the Xiaomi SU7, if the vehicle cannot drive normally due to vehicle quality issues, users can contact the online service center via the exclusive service manager group in the Xiaomi Auto APP or by dialing 400 directly through the Xiaomi Auto APP to receive 7*24-hour emergency rescue services. Additionally, users who have purchased Xiaomi Auto's official vehicle usage service packages and insurance products can enjoy free 7*24-hour accident-related roadside assistance services.

For relevant service details and service product information, you can query the Xiaomi Auto official website or consult the Xiaomi Auto online service center.

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