Xiaomi EV Q&A
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Long-term Episode 3 · Question 2

For the various warranties provided for the Xiaomi SU7, must maintenance and repairs always be done at designated service centers?

Official answer

We strongly recommend that users choose official authorized service centers for vehicle maintenance and repairs.

Vehicles are highly complex products, and repairs to smart sedans also involve multiple software adaptations and flashing processes. Official authorized service centers are equipped with trained and certified technical professionals, offering advantages such as guaranteed supply of original parts and official technical support. This ensures repair quality and avoids vehicle damage expansion caused by unprofessional repairs or non-original parts, which could otherwise affect the fulfillment of warranty rights.

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