Xiaomi EV Q&A
← All episodes

Episode 7

2024-04-04

13 Q&As in their original order.

#01 ! Time-sensitive

What is the difference between Xiaomi Auto's financial services and products offered by external institutions?

Xiaomi Auto Financial Services is the official financial service brand of Xiaomi Auto, ensuring safety, reliability, and guarantees. Officially partnered financial institutions offer advantages such as low installment rates, flexible terms, diverse plans, and unified pricing, meeting your various loan needs. Account managers provide support throughout the application process. The process is online, requires minimal documentation, and is simple, efficient, and fast for approval. You need to caref…
Read full answer →
#05 ! Time-sensitive

Based on the current warranty, can I purchase an extended or lifetime warranty?

The warranty policy for the Xiaomi SU7 has been published on the Xiaomi Auto official website, where users can check details. There are currently no updates to the warranty policy. We are researching and developing longer-term warranty service products for the Xiaomi SU7 based on user demand. Please stay tuned for official information on the Xiaomi Auto website and the Xiaomi Auto APP.
Read full answer →
#06 ! Time-sensitive

Do I get points when buying a car? What other channels allow me to quickly earn points?

Currently, there are no activities offering points for car purchases. Users who successfully pay a deposit to purchase the Xiaomi SU7 before 24:00 on April 30 can enjoy limited-time purchase benefits worth up to 22,000 RMB, as well as lifetime free usage rights for Xiaomi Smart Driving Enhanced features worth up to 26,000 RMB. For future information on earning points, please follow official notifications in the Xiaomi Auto APP.
Read full answer →
#09 ! Time-sensitive

Some users online tested the AEB braking speed and found it did not reach the 135km/h advertised at the launch event. What is the reason?

Currently, for the first batch of mass-produced versions of the Xiaomi SU7 delivered, the AEB forward emergency braking can achieve a maximum speed reduction of 70km/h at a maximum driving speed of 130km/h. The maximum AEB braking stop speed of 135km/h will be implemented in the upcoming first OTA update. This version has previously been submitted to CAERI for relevant testing, and the phased test results were showcased at the launch event. AEB is an assistive function to ensure driving safety a…
Read full answer →
#10 Long-term

Why doesn't the car's infotainment account bind to my Xiaomi ID after getting in, requiring me to scan the QR code to log in every time?

Currently, the Xiaomi SU7 supports multiple key unlocking methods, including physical remote keys, NFC card keys, and mobile Bluetooth keys. Among these, physical remote keys and NFC card keys are designed for anonymous use by default, primarily to protect users' personal account information from being leaked when lending keys to others. Therefore, if you unlock the vehicle using these two methods, no account is bound by default, and you will need to repeatedly scan the QR code to log in each ti…
Read full answer →
#11 Long-term

What is the maximum number of mobile apps that can be pinned to the car's desktop?

The current system version supports pinning one mobile app to the car's desktop. When you pin a second mobile app, it will replace the first one. After a mobile app is pinned to the car's desktop, you can use it just like any native app on the car's infotainment system. This is equivalent to opening a "sub-screen" for your phone, without affecting the normal use of your phone, which is very convenient. We currently support pinning over 250 different mobile apps to the car's desktop. In the futur…
Read full answer →
#12 Long-term

When mirroring a phone screen, pinning up apps, or using the sub-screen mirror, is the computing power used from the car or the phone?

When mobile apps run on the phone, they use the phone's computing power. However, when you mirror the phone screen or pin mobile apps to the car's desktop, the car's computing power is also involved. This fully demonstrates the powerful hardware and software ecosystem synergy and sharing capabilities of the Xiaomi HyperOS Cockpit.
Read full answer →
#13 Long-term

Why can't the rear windows be lowered all the way down?

The Xiaomi SU7 features frameless doors and large rear wheels in the back row, with the windows designed as a single continuous piece rather than segmented. This enhances overall aesthetics while not compromising ventilation. For vehicles with similar designs, the rear window's downward path is blocked by the rear wheel arch and the seam between the rear door and the body, preventing it from lowering completely. Additionally, this design is safer for scenarios where children frequently sit in th…
Read full answer →