Episode 6

For the deposit portion, you can use WeChat Pay in the Xiaomi Auto WeChat Mini Program, or choose one of the following payment methods in the Xiaomi Auto APP: "WeChat Pay / Alipay / Xiaomi Pay / UnionPay". For the final payment portion, you can choose to pay via the Xiaomi Auto APP, or visit a delivery center to pay by card swipe or QR code scan. If you wish to pay the final payment via bank transfer or in-store card swipe (debit card), we recommend preparing a debit card with sufficient funds t…

Xiaomi Auto has established official partnerships with four well-known domestic insurance companies: PICC Property and Casualty, Ping An Property and Casualty, China Pacific Property and Casualty, and Sunshine P&C Insurance, providing exclusive pricing and claims services for Xiaomi car owners.

We recommend completing the compulsory traffic insurance before picking up your vehicle; without compulsory insurance, you will be unable to obtain temporary license plates, and the vehicle cannot be driven on the road. You can see quotes from multiple officially partnered insurers when insuring online and choose your preferred insurer. The quotes and services provided by our partnered insurers are basically consistent, featuring one-stop smart operations for renewal and claims reporting! If you…

The official cooperative institutions for Xiaomi Auto Financial Services include mainstream commercial banks such as China Construction Bank, CITIC Bank, Ping An Bank, and China Merchants Bank, as well as Huachen East Asia Auto Finance Co., Ltd. and Jiangsu Financial Leasing Co., Ltd. We offer various financial products tailored to different types of customers. If you have concerns about whether your installment approval will pass, you can consult store product experts in advance. After using th…

Currently, the optional accessories for Xiaomi SU7 and Xiaomi SU7 Founder Edition are universal. The "Compatible Models" setting is intended for menu configurations for more future model choices.

After purchasing a home charging pile, an engineer will contact you to schedule a time for an on-site survey. If you have any questions, you can communicate with product experts, who will assist you in preparing the necessary materials.

In 2024, Xiaomi Auto will gradually build approximately 130 official service centers, covering 60-80 cities to ensure user travel needs; some of these service centers are located in the same geographical area as delivery centers; If you have maintenance needs, users can initiate maintenance requests at any time according to their habits through three methods: APP reservation, chatting in the APP-exclusive service steward group, or calling the 400 service hotline; the online service center will a…

The Xiaomi Auto Enjoyment Service Package will officially open for user ordering in June. At that time, car owners can order it through the mobile APP Mall. We will provide Xiaomi Auto users with more high-quality, cost-effective service benefits and experiences through the service package. Please stay tuned to the Xiaomi Auto APP.

In the Xiaomi SU7 Custom Mode, there is a personalized adjustment function for front and rear drive allocation ratios with up to 100 levels. Users can choose different drive allocation ratios between the front and rear axles according to driving needs, achieving different driving experiences of front-wheel drive, all-wheel drive, or rear-wheel drive. In the "M1 Economy Mode," the Xiaomi SU7 prioritizes using the permanent magnet synchronous motor for rear-wheel drive, combined with the optimal e…

Under the current unexpectedly large peak in test drive customer traffic, many stores receive nearly 10,000 visits per day. We cannot confirm whether hard objects scratched the seat leather or improper handling caused surface damage during such high-intensity, high-frequency test rides. On the other hand, the number of passengers and intensity per test drive vehicle far exceed normal usage scenarios. We will further improve our store service capabilities and enhance the cleaning and preparation …

Currently, it is the initial sales period following the product launch, with high user enthusiasm. We are focused on providing excellent service to users in the first batch of sales cities. After the initial sales period, we will formulate exhibition plans for other regions based on market conditions.