The car purchase benefits package is only for users who place a firm order before April 30. Subsequent benefits will be subject to future official announcements.

✕ Expired Episode 1 · Question 12 2024-03-29

If I place an order after April 30, can I still enjoy the car purchase benefits package?

Reading note

Published on 2024-03-29. A stated deadline has passed, so this answer is no longer current.

Official answer

Currently, the car purchase benefits package is only available to users who place a firm order before April 30. For car purchase benefits after April 30, please refer to subsequent official announcements.

Supplementary note

Additional context for the official answer

Benefit Policy Validity

Important note

The car purchase benefits package is strictly limited to firm orders placed before April 30. Policies for subsequent orders may change; please refer to official announcements for updates.

AI-assisted, for reference only

Ordering & Benefits All Q&As in Episode 1

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! Time-sensitive Episode 1 2024-03-29

Then why do some users report that their deposits are non-refundable?

Deposits become non-refundable once the configuration is actively locked, with clear prompts provided in the Xiaomi EV APP purchasing process.

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After paying the deposit, how can I lock the order early? How do I correctly request a refund within 7 days?

You can operate early locking or refunds on the Xiaomi EV APP order page; refunds will be returned to the original payment method within 7 working days.

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If the order has already been placed and locked, can the name on the order be changed or the benefits transferred to someone else?

The purchaser's name cannot be modified after locking; benefits follow the vehicle, not the order.

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! Time-sensitive Episode 1 2024-03-29

If I cannot pick up the car within the delivery time shown when ordering, will there be any compensation?

If the car is not delivered within the displayed timeframe due to official reasons, a corresponding compensation policy will be formulated based on the situation and announced.

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