If there is no official Xiaomi after-sales service center nearby, is there a difference in service and repair quality between authorized stores?

Question

Direct-operated and authorized service centers have identical training, repair capabilities, and quality management standards, and neither affects subsequent warranty coverage.

Accepted Answer

Both direct-operated and authorized service centers undergo the same official after-sales service training, possess the same repair service capabilities, and execute the same quality management standards. After having your vehicle maintained or repaired at either a direct-operated or authorized service center, you can continue to enjoy subsequent vehicle warranty services normally according to the official warranty policy.
If you have any vehicle usage questions, you can consult/diagnose whether vehicle issues require in-store processing, obtain road rescue services, and book in-store services through the online service center (exclusive service group in the APP or by calling 4001826888). The service center will then receive the vehicle in-store maintenance task, contact the owner/user in advance to confirm the in-store time, and reserve maintenance technicians and prepare spare parts.

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